General
FrontPage
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General
What is virtual Internet hosting?
Do you offer dial-up Internet access?
Can I upgrade my account?
How do I transfer files to my website?
How long does it take to set up a new
account ?
FrontPage
What is meant by "we support
FrontPage extensions"?
What are "server extensions"?
How do I get the FrontPage extensions
installed on my site?
Are there any limitations when
publishing with FrontPage?
Can I use FTP as well as FrontPage to
manage my site?
What is a WebBot?
Are all the features available
in FrontPage supported?
What is virtual Internet hosting?
We specialize in virtual web hosting, which means that you can
find a home for your website on our high performance web servers
and establish your presence on the Internet with your own unique
domain name. This is a very intelligent and cost effective alternative
to hosting your own website internally. Our shared hosting environment
gives you the benefits of high performance servers, high bandwidth
connectivity that can seamlessly grow with your needs, pre-installed
software, guaranteed reliability and round-the-clock support
– all at a small fraction of the cost of doing it yourself.
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Do you offer dial-up Internet access?
No, we currently do not offer dial-up services. Local Internet
access via a local ISP or a national provider such as AOL will
be necessary to access your site and retrieve your email. By
focusing strictly on presence services, we do not have to maintain
the hundreds of modems necessary to provide dial-up service
and can put all our resources into managing your site.
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Can I upgrade my account?
Yes. You can upgrade your account at any time. We will invoice
you for the prorated monthly charges and a setup fee will apply.
Setup fees will also apply to downgrades.
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How do I transfer files to my website?
Files can be transferred to the web server via FTP. Internet
providers such as AOL may have a built-in FTP interface. An
FTP tutorial is available for first-time users. Microsoft FrontPage
users can "publish" their sites to our server and
should not use FTP.
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How long does it take to set up a new account?
Most accounts are set up and active within 24 hours! Once an
account is set up an activation notice will be sent you via
email including a userID, password, and FTP hostname. You can
begin uploading files to your new website immediately thereafter.
Domain account users will be given a temporary URL to access
their site via the web prior to the completion of either domain
registration or transfer.
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What is meant by "we support FrontPage
extensions"?
We support Microsoft FrontPage by configuring your site by installing
and maintaining the server extensions. We also provide technical
support related to the functionality of the extensions.
For specific information on how to use the FrontPage software,
please consult the program's documentation or Microsoft Technical
Support.
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Server Extensions
FrontPage extensions are CGI programs that provide the server
side implementation of FrontPage. FrontPage communicates with
the extensions via HTTP using a Remote Procedure Call (RPC).
When the server sees the "POST" request addressed
to the FrontPage server extensions it simply directs the request
to the appropriate CGI program. The extensions implement authoring
(uploading/downloading documents, ToDo lists), administration
(setting end-user, author, and administrator privileges), and
dynamic content (browse-time WebBot components). Without the
FrontPage server extensions you will not be able to take advantage
of the WebBots that are available through FrontPage. Also, without
the extensions, you cannot author and administer your web using
the tools provided as part of the FrontPage Editor/Explorer
package.
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Getting the extensions installed
New Accounts send an email indicating that you want the FrontPage
extensions. New domains that request the FrontPage extensions
when the order is placed will have the extensions installed
within three days of activation.
Existing Accounts: To have the FrontPage server extensions installed
on your existing site, send an email request to support with
the following information: your domain name, your userID, your
request for FrontPage extensions, and confirmation that you
have a backup of any web pages currently on the site. (In most
cases it is not necessary to delete files currently on the site
to install the extensions. However, if there are directories
or files with special permissions (.htaccess) these will have
to be removed. You can then reestablish permissions and password
protection via the FrontPage Explorer.) On existing sites, the
installation will generally be done within 24 hours.
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Limitations
There are some issues that potential FrontPage users should
consider:
Web size – This seems to be most critical when a "searchable
event" is present in the Web (Search, Discussion Forum
and Table of Contents). The lengthy process of updating the
indices for these functions can lead to the connection timing-out
(HTTP 500 Error or "Server has timed-out").
Disk Usage – You may create and publish as many child Webs
as your disk storage space allows. However, for each child Web
you publish, FrontPage duplicates certain information into indices
and hidden files. This adds "overhead", increasing
the storage space required for your files. Microsoft's documentation
notes, "FrontPage's optional full-text search indexes can
take up to the same amount of disk space as your textual content."
PRECAUTIONS: There are several precautions
which need to be taken to protect the FrontPage extensions on
your site if it is housed on our UNIX servers: a) Do NOT use
the Edit Access or File Manager features found in your Control
Panel to set passwords, limit access, set file permissions or
delete directories or files in a FrontPage Web. This should
only be done through the options in FrontPage Explorer. b) Do
NOT use regular FTP (such as WS_FTP) to upload files to the
server when FrontPage extensions are installed. This may corrupt
the extensions, disabling the interactive features available
with FrontPage. NOTE: The exception to this is when loading
custom scripts to the cgi-local directory on your site. Instructions
for uploading custom CGI scripts is included in the notice you
will receive when the extensions are installed.
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What is a WebBot?
WebBots are the mechanism for invoking many of the interactive
features built into FrontPage. These features are added to your
Web through the FrontPage Editor | Insert WebBot component.
Some, such as ''Include'' and ''Substitution'' allow elements
of the Web to be entered once and included in any or all of
the pages by inserting the Bot component referencing that element
(e.g., a logo or navigation bar). Changes made to the "master"
element are made automatically to any page containing the referencing
Bot.
Other Bots, such as Search, Table of Contents and Timestamp,
control dynamic browse-time features. These Bots work behind
the scenes to keep the Web up-to-date for visitors. The Page
Counter Bot, which is available from the FrontPage CD-ROM or
Microsoft website will not work on our UNIX servers.
For more information on using the Bots, see the documentation
provided with FrontPage or contact Microsoft Technical Support.
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Are all the features available in
FrontPage supported?
Since FrontPage was created for developing websites in the Windows
environment, some
features are only available when the site is hosted on an NT
Server.
- Active
Server Pages
- ODBC
and MSSQL Database connections (Access, FoxPro)
- ActiveX
- VBScript
- SSL
(Secure Socket Layer) Forms Processing (using the
WebBot Save Results component)
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